Policies + terms.

Privacy Policy

We collect only what we need to quote a repair, book a board or organise a surf: your name, contact details, and whatever you tell us about your board or booking. Photos you upload are used to assess the repair.

We don't sell your details. We don't share them with anyone except where required to deliver the service you asked for. Ask us to delete your details any time and we will.

Website Terms

Pricing, availability and turnaround times shown on this site are indicative. Quotes are confirmed in writing before work starts.

Content and images on this site belong to Surfing Is Hard unless stated otherwise.

Rental Terms

Boards are hired in good condition and are expected back the same way. Normal wear is fine — snapped boards, deep dings and missing fins are charged at repair or replacement cost.

Rentals run by the half day, day, weekend or week. Late returns are charged pro rata. Leashes and fins are included unless noted.

You surf at your own risk and are responsible for surfing within your ability and the conditions on the day.

Repair Terms

We quote before we start. If we find further damage once the repair opens up, we'll contact you before continuing.

Colour and finish matching is done as closely as practical — a repair is a repair, not a respray, unless a full restoration is quoted.

Boards left uncollected for more than 60 days after completion may be sold to recover costs, after we've made reasonable attempts to contact you.